North Safe Point – Return & Cancellation Policy

At North Safe Point, we're committed to delivering not just superior safes, but peace of mind—before and after your purchase. Your satisfaction is our top priority, and we'll always do our best to exceed your expectations.

We partner with carefully vetted manufacturers in the U.S. and internationally to offer a trusted selection of residential and commercial-grade safes. While many of our models are American-made, select premium imported units are included to meet a range of security needs and budgets. Return eligibility and conditions may vary depending on the specific product and manufacturer.

Cancellations

• You may cancel your order within 24 hours of placement at no cost if the order has not yet shipped.
• All cancelled orders are subject to a $40 administrative fee.
• If the product has shipped, the cancellation will follow our standard return policy.
• Refunds are issued only to the original payment method.

📧 Email: customer.care@northsafepoint.com 📞 Phone: 1-888-770-6999

Return Procedure

If your return is approved (e.g., under warranty, money-back guarantee, or manufacturer exception):

• Submit your request in writing to: customer.care@northsafepoint.com
• If accepted, you'll receive instructions via email.
• Securely repackage the product in its original packaging, with all included documentation.
• We recommend taking photos prior to shipment for your records.
• Depending on the case, we may issue a return shipping label or ask you to arrange return shipping yourself.
• For LTL freight returns (larger safes), ensure the unit is properly secured to a pallet and picked up by a certified freight carrier.

Once received and inspected, we'll notify you of your return status. Approved refunds will be credited to the original payment method within 10 business days.

Damaged or Defective Merchandise

• Damaged during shipping? Contact us within 24 hours with photos of the damage, original box, and SKU.
• Defective item? Warranty coverage varies by manufacturer and product. Once we've confirmed eligibility, we'll assist with part replacements or a full exchange, depending on the nature of the defect.

All damage or defect claims must be submitted via email to customer.care@northsafepoint.com.

Important Conditions & Return Eligibility

By placing an order with North Safe Point, you acknowledge and agree to the following:

• Products must be unopened, unused, and returned in new condition with original packaging.
• You are responsible for return shipping costs (including insurance and tracking) and for the cost of a replacement shipment if applicable.
• If the returned item is received in used or damaged condition, we reserve the right to deny the return or deduct applicable charges.
• Unauthorized or late returns (past 30 days) will be refused or returned at your cost.
• Returned items we cannot accept will be held for 30 business days before being discarded or donated—unless alternate instructions are received in writing.
  

Need Help?

We're here to make this process smooth and fair. If you have any questions or need return clarification, please don't hesitate to reach out: 📧 customer.care@northsafepoint.com 📞 1-888-770-6999

What is Affirm?

Affirm is one of the leading installment payment platforms in the United States, providing shoppers with flexible “buy now, pay later” solutions at their favorite retailers, both online and in‑store. By selecting Affirm at checkout, customers can enjoy their purchase immediately while spreading payments over time.

How do I use Affirm?

• Select Affirm at checkout: Shop at participating stores that offer Affirm and choose it as your payment option.
  
• Get set up: Use your mobile phone number and email to set up your Affirm plan in about 60 seconds. Subject to credit approval.
  
• Enjoy your purchase: Confirm your payment plan and you’re done! Enjoy your purchase today while breaking up the cost.

Frequently Asked Questions

Does Affirm do a credit check?

• To learn more about Affirm and credit checks, please read this FAQ article on the Affirm help site.

What if I can’t make a payment?

• Please reach out to the Affirm team — they’ll be happy to review available options. You can contact them using this contact form.

Are there late or NSF fees?

• Affirm does not charge late or NSF fees. For more information on fees, see this FAQ article on the Affirm help site.

How do returns work if I paid using Affirm?

• Purchases made using Affirm are subject to the North Safe Point Inc. standard return policy.. Any returns will be processed by North Safe Point Inc., and your Affirm balance will be reduced, canceled, or refunded accordingly. If North Safe Point Inc. provides a refund via gift card, you must still continue repaying your installment plan in full.

What if the order is canceled? Will I still be charged?

• No, you will not be charged. If you’ve already made a payment to Affirm and are owed a refund, it may take 5–10 business days to appear on your bank account or credit card statement. If your order total changes for any reason, your payment plan will be adjusted accordingly.

Pay Monthly

Choose how you pay with Affirm for as low as 0–31.99% APR (subject to state regulatory limitations). Subject to eligibility check and approval. A down payment may be required. Terms are shown at checkout.

Spread the cost of a purchase from $300 to $1,499.99 into 3, 6, or 12 monthly payments.

Break up the cost of a purchase from $1,500 to $15,000 into 6, 12, or 24 monthly payments.

Frequently Asked Questions

Are there requirements to use Affirm?

Yes. You'll need:

• Have a U.S. bank account or a Visa/Mastercard debit card (debit card must display the Visa or Mastercard logo)
  
• Provide a U.S. mobile phone number and email address
  
• Meet the minimum cart size required to use Affirm at checkout
  

How do I sign up?

• If your basket is eligible for monthly payments with Affirm, the option will appear at checkout. After confirming your phone number, you’ll receive a one‑time SMS password to verify your identity. Enter a few details for an instant decision. If approved, you can set up your repayment method and accept the terms of your payment plan.
  

What is Affirm’s interest rate?

• For more information on interest or fees, please read this FAQ article on the Affirm help site.
  

Tracking Payments

• To view your account information and track upcoming payments, log in to the Affirm Customer Portal using the phone number you used to sign up.

^{Legal Disclosure: Payment options are offered through Affirm, Inc. Your rate will be 0–31.99% APR (where available and subject to state regulatory limitations). APR offered is based on creditworthiness and subject to an eligibility check. Not all customers will qualify for 0% APR. Payment options depend on your purchase amount and may not be available in all states. Actual payment option terms will be shown at checkout. A down payment may be required. Affirm accepts debit cards and PAD as forms of repayment. Select payment options may be eligible for repayment using credit cards. Financing offers may vary and may be amended or canceled at any time. See helpcenter.affirm.com for more information.}